Product Support Services
Ongoing OEM Support That Powers Confidence
From initial commissioning to long-term system care, Sutton Power provides comprehensive support services to keep your equipment running at its best
Made in the UK
The team at Sutton Power are here to help. Whether you need support selecting the right generator, developing a bespoke solution, or understanding our technical specifications, we’re ready to assist. Contact us today to speak directly with our experts
Call Us on: +44 (0)1724 710010
From initial commissioning to long-term system care, Sutton Power provides comprehensive support services to keep your equipment running at its best. We offer operator and engineer training, genuine spare parts, real-time remote monitoring, and professional on-site commissioning — all designed to reduce downtime, increase reliability, and give you complete confidence in your investment.
Operator & Engineer Training
We offer tailored training programmes for both operators and maintenance teams, delivered either at our Priory Works facility or directly on site.
Our sessions cover safe system operation, start-up and shut-down procedures, routine maintenance, troubleshooting and fault handling, and best practices for maximising system uptime.
By ensuring your team understands the full functionality and servicing requirements of their equipment, we help reduce the risk of operator error and extend the life of your investment. Training can be tailored to suit diesel, LPG, hybrid, and battery energy storage systems.
Parts Sales
We maintain a comprehensive stock of genuine spare parts for all Sutton-built systems, including engines, alternators, control panels, filters, heaters, and enclosure components.
With direct access to our parts distribution centre, we can dispatch critical components quickly to minimise downtime.
Our team can assist in identifying the correct parts, offering advice on compatibility and fitting when needed.
We also support legacy equipment, offering part identification and sourcing solutions to keep older units operational for longer.
Remote Monitoring
Our remote monitoring solutions allow you to track the performance of your system in real time, from anywhere.
Receive instant alerts for faults, monitor load and fuel usage, view runtime hours, and schedule maintenance based on live data.
With remote diagnostics and visibility over system behaviour, you can detect early signs of issues, reducing the risk of unexpected failures and improving your ability to plan servicing.
Ideal for fleet managers, off-grid sites, and rental operations, our systems are compatible with most modern control panels and can be integrated into your wider asset management platform.
Manufacturers Commissioning
To ensure every system performs as intended, Sutton Power offers full commissioning services for all our products.
Our factory-trained engineers attend site to carry out all final set-up, functional testing, load trials, and performance verification.
We check integration with site infrastructure, validate control logic and safety systems, and ensure all regulatory and environmental compliance standards are met.
Commissioning provides peace of mind that your system is installed correctly and ready for reliable operation from day one. Documentation and sign-off sheets are provided as part of the process.
The team at Sutton Power are here to help. Whether you need support selecting the right generator, developing a bespoke solution, or understanding our technical specifications, we’re ready to assist. Contact us today to speak directly with our experts
Call Us on: +44 (0)1724 710010
Speak to our experts
Looking for guidance on generators or battery energy storage systems?
Our experienced team at Sutton Power are here to help. Whether you need support selecting the right generator, developing a bespoke solution, or understanding our technical specifications, we’re ready to assist.
Call Us on: +44 (0)1724 710010
E MAIL US: sales@SUTTONPOWER.CO.UK
Priory Works, Mosswood, Crowle, Scunthorpe DN17 4BY
Product Divisions
Where Innovation and Assurance Meet
Mobile Power
Resilient, efficient & sustainable Mobile Power products including Stage V Diesel Generators, Hybrid Generators & Battery Energy Storage (BESS). Designed & manufactured in the UK for Plant Rental, Construction, Event Hire & Welfare Cabin applications.
Resilience Power
Advanced power solutions designed & built in the UK specifically for mission critical applications including Telecommunications, Rail & Military where resilience, efficiency, high autonomy and extended service intervals are essential.
Stationary Power
Continuous and standby power solutions. Generators and Energy Storage Systems ranging from 10kVA to 2MVA. With products options for industrial & residential applications, including on-grid and off-grid installations.
Power Solutions
Custom-built, problem-solving solutions covering all aspects of generator and power system design, tailored to meet specific requirements in rating, physical size, environmental factors, and deployment conditions.
